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    專欄 - 向Anne提問

    IT宅男宅女找工作的四個竅門

    Anne Fisher 2011年03月16日

    Anne Fisher為《財富》雜志《向Anne提問》的專欄作者,這個職場專欄始于1996年,幫助讀者適應經濟的興衰起落、行業轉換,以及工作中面臨的各種困惑。
    掌握了尖端科技技能的人才往往不善于推銷自己。那么,IT宅男宅女們如何在找工作的時候為自己添加砝碼呢?

    ????親愛的安妮:你有一篇文章談到了IT業的招聘行情出現了復蘇的跡象,讀到這篇文章,我非常高興,因為我之前為了撫育孩子而進行了一段時間的休假,現在我剛剛開始四處找工作。在休假期間,我回到了學校,考了幾種新的資格證書。我原來從事的是系統分析師工作,老同事們告訴我,我現在的技能非?!皳屖帧?。

    ????現在唯一困擾我的事情是,我以前其實從來沒有找過工作。我大學剛一畢業,就被一家《財富》美國500強的金融服務公司錄取了。我在那里工作了14年,一直到2009年,期間我的職位晉升了5次。在這14年里,我從來沒有寫過簡歷,也沒有參加過面試?,F在我如何才能從競爭中脫穎而出,找到一份稱心的工作呢?你能給我一些建議嗎?——Cyber Cynthia

    ????親愛的Cyber Cynthia:毫無疑問,你復出的時機好極了。紐約的科技招聘公司Harris Allied的執行董事凱西?哈里斯就指出:“在金融服務部門,對于科技崗位和數量分析崗位來說,招聘的大門正在轟然打開?!?/p>

    ????此外,你并不是唯一一個為如何推銷自己而苦惱的人。哈里斯觀察道:“許多科技專業人員并不擅長打造個人品牌?!彼^打造個人品牌,是指打造一個獨特的專業形象,讓招聘經理對你大加贊賞的包裝藝術。

    ????哈里斯解釋道,一般說來,科技宅男宅女們“傾向于過分強調他們的個人角色、在項目上的成功,以及最后一個職位上的業務操作方面?!?/p>

    ????這些東西當然很重要。不過既然你在14年里獲得了5次晉升,那么你不可能不擅長這些東西。而現在你需要再往前邁進一步,“想想你的這些技能可以從整體上為企業帶來哪些具體價值,然后把你的技能與它聯系在一起?!惫锼拐f。

    ????以下是一些相關的具體建議:

    ????(1)對你所期望的雇主進行徹底的研究,尤其是要密切關注這些企業的新聞,注意他們的IT人員現在正在做些什么,他們可能朝著哪個方向邁進——是云計算、網絡語音(VOIP)、匯聚技術,還是其它所謂的“下一個偉大技術”?!澳阈枰獮槊嬖嚧蚝玫鬃?,這樣你才能闡述你能如何為企業帶來價值的問題?!惫锼拐f。

    ????(2)準備好詳細闡述你過去的成就如何幫助你的老東家完成了可量化的目標。在準備面試的過程中,你要練習如何對過去的成功進行簡明扼要的總結,包括“最初的問題或挑戰、你對解決問題所做的貢獻,以及最終的結果”。哈里斯說道。

    ????哈里斯補充道,如果面試你的招聘經理并不具備科技專業知識,或是對專業知識所知甚少,那么你在談話中要盡量避免術語和縮寫,多說你在本領域的工作為公司IT部門以外的方面帶來了哪些影響。

    ????(3)別忘了在網絡上樹立良好的形象。哈里斯建議道,你要確保你在社交網站Linkedln.com上的信息是當前的、完整的。尤其要注意你的臉譜網(Facebook)主頁,刪除所有“令人不快”的評論或照片。因為在當今社會,任何領域的求職者都應該做這樣一個假設:“在你找工作的過程中,說不定什么時候,對方企業會在網上查找你的信息?!蹦阋M量確保他們喜歡他們找到的結果。

    ????(4)給你的簡歷“加料”:最好使用項目符號。哈里斯表示,項目符號“可以使招聘者更容易在一份簡歷里快速地掃描相關技能和經驗。你所做的每個提高了效率或者新節約了成本的項目,都應該單列出來——不管它是企業架構設計、信息中心轉移,還是重建項目?!?/p>

    ????現在招聘方往往利用關鍵詞來搜索求職者,所以你在寫簡歷以及簡歷上方的技術總結時,一定要把你的各種技能的所有關鍵詞包含在內。

    ????你要避免過多的廢話,不過從另一方面來看,盡管傳統觀點認為,簡歷的所有內容都必須濃縮到一頁紙里,不過你可以忘記這一點。哈里斯指出:“簡歷的長度應該與你的專業經驗的年限相關。對于一位經驗豐富的求職者來說,一封兩頁甚至三頁的簡歷都是完全可以接受的?!?/p>

    ????如果你想在簡歷上出奇制勝,還想了解各種IT工作的簡歷模板,那么你可能需要參考一個有用的簡歷寫作指南。經驗豐富的專業簡歷教練溫迪?恩尼羅和路易斯?科斯馬克上個月就出版了這樣一本簡歷指南,名叫《計算機和網絡工作的專業簡歷》(Expert Resumes for Computer and Web Jobs)。

    ????還有一件你可能會感興趣的事:美國計算機行業協會(CompTIA)在全行業內推出了一項努力,旨在吸引更多的女性從事科技工作。這是為什么呢?因為美國婦女與信息技術中心(National Center for Women and Information Technology)最近公布的一項研究顯示,在科技行業中,女性的身影正呈現逐年稀少之勢。2009年,只有25%的IT專業人士是女性,遠遠低于1991年的36%。研究報告還指出,在2008年獲得計算機和信息科學學位的人中,只有18%是女性,更是遠遠低于1985年的37%。

    ????美國計算機行業協會教育基金會(CompTIA Educational Foundation)的執行理事查爾斯?伊頓表示:“我們正在努力使IT成為更多女性的職業選擇?!痹摶饡呀泦恿艘粋€名叫“創造未來”的項目,為女性提供免費培訓和認證。欲知如何參與該項目,請訪問www.comptia-ef.org。

    ????反饋:如果你也在IT部門工作,或者你是一位負責招聘科技人員的經理,你現在會給正在尋找科技類工作的人哪些建議?請在下方留言。

    ????譯者:樸成奎

    ????Dear Annie:I was happy to see your post about signs of a recovery in IT hiring, because I'm just starting to look around for a job after taking a break to raise my kids. During that time, I went back to school and picked up a couple of new certifications, and former colleagues from my old systems analyst job tell me my current skills are "hot."

    ????The only thing is, I've never actually looked for a job before: The Fortune 500 financial services company where I spent 14 years, until 2009, recruited me right out of college, and I worked my way up there (five promotions) without ever having to write a resume or go on an interview. Can you give me any suggestions about how to stand out from the competition and get hired? —Cyber Cynthia

    ????Dear C.C.:No question about it, your timing is terrific. "The doors to employment opportunities for technology and quant analysis positions in the financial services sector are bursting open" right now, says Kathy Harris, managing director of New York City-based tech recruiters Harris Allied.

    ????Moreover, you're not alone in wondering how to sell your skills. Personal branding -- the art of creating a unique professional persona that will wow hiring managers -- "is generally not a strong suit for many technology professionals," Harris observes.

    ????As a rule, she explains, tech nerds "tend to focus too much on their individual roles, project successes, and the operational aspects of their last position."

    ????All that stuff counts, of course, and it's unlikely you'd have earned five promotions in 14 years without excelling at it. But you now need to take one step further and "correlate your skills with ideas about the concrete value those skills can add to the organization as a whole," Harris says.

    ????With that in mind, some suggestions:

    ????1. Research prospective employers thoroughly,paying particular attention to news (online and in the trade press) about what their IT people are doing now and the direction they are likely moving in, whether it's cloud computing, VOIP, converging technologies, or some other Next Big Thing. "You need the right context for interviews, so you can explain how you see yourself adding value to the business," Harris says.

    ????2. Be ready to give specifics about how your past accomplishments helped your employer reach quantifiable goals.Prepare for interviews by practicing succinct summaries of your successes, including "the original problem or challenge, your contribution to the solution, and the end result," Harris says.

    ????If you're describing a project to a hiring manager with little or no technical expertise, she adds, keep jargon and acronyms to a minimum. Talk instead about the impact of your work in areas of the company beyond the IT department.

    ????3. Don't forget to polish your image online by making sure your LinkedIn profile is current and complete,casting a critical eye on your Facebook page and deleting any comments or photos that are "unflattering or worse," Harris advises. These days, all job seekers in any field should "assume that, at some point in your job search, companies will check you out online." Try to make sure they like what they find.

    ????4. Supercharge your resume.Use bullet points, which Harris says "make a resume easier to scan quickly for relevant skills and experience. Include a separate bullet point for each project --whether it's enterprise architecture design, a data center move, or a restructuring -- that led to greater efficiencies or new cost savings."

    ????Because employers often search for candidates by keyword, include all keywords for your various skills in both the body of your resume and the technical summary at the top.

    ????Avoid excess verbiage, but forget the conventional wisdom that all resumes must be one page affairs, Harris adds: "Resume length should correlate to your years of professional experience. For a seasoned candidate, a two- or even three-page resume is perfectly acceptable."

    ????For detailed help with putting together a winning resume, including sample pages for various types of IT jobs, you might want to take a look at a useful guide, published last month, called Expert Resumes for Computer and Web Jobs, by longtime professional resume coaches Wendy Enelow and Louise Kursmark.

    ????Just one more thing: You may be interested to hear that IT trade group CompTIA has launched an industrywide effort to entice more women into tech jobs. Why? A recent study from the National Center for Women and Information Technology shows that the ranks of females in the tech world have been thinning steadily for years. In 2009, only 25% of IT professionals were women, down from 36% in 1991. In 2008, the report says, women made up just 18% of those who earned computer and information science degrees, a striking drop from 37% way back in 1985.

    ????"We're striving to make IT the career of choice for more women," says Charles Eaton, executive director of the CompTIA Educational Foundation, which has started a free training and certification program for women called Creating Futures. For information on how to participate, go to www.comptia-ef.org.

    ????Talkback:If you're in IT, or a manager who hires techies, what advice would you give high-tech job seekers right now? Leave a comment below.

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